1. Home
  2. FAQ
Frequently Asked Questions

987bet FAQ — All your questions answered here

From registration to withdrawal — this page has straightforward, honest answers to any question you have about 987bet. If you can't find what you're looking for, reach out to our support team.

40+
FAQ
7
Category
24/7
Live Support
98%
Resolution Rate
❓
For a quick answer, select a topic from the categories below or type your question in the search box.
Instant Answers
Fully in Bengali
Reliable Information

What topic do you have a Want to know more?

Each section of the 987bet FAQ is organized by topic. Click on the section most relevant to you.

Registration & Login

This section covers everything about opening an account, login issues, password resets, and OTP verification.

Bonuses & Offers

Find out how to claim your welcome bonus, reload offers, cashback, free bets, and referral bonus.

Deposits & Withdrawals

Learn about the rules, limits, and processing times for deposits and withdrawals via bKash, Nagad, and Rocket.

Games & Betting

Sports Betting, casino, fish games, slots — learn how to play and find out which one is right for you.

Mobile App

Find solutions for Android app download, installation, updates, and any other app-related issues.

Security & Account

Questions and answers on account verification, identity confirmation, security settings, and account protection.

Categories
Registration & Login 7 Bonuses & Offers 6 Deposits & Withdrawals 7 Games & Betting 6 Mobile App 5 Security 5 VIP Program 4
Quick Links
Register Sign In VIP App Download Platform Betting
🎁
New Member?

Register now and get a 100% bonus on your first deposit.

Register

987bet FAQ — A Quick Overview

Welcome to the 987bet FAQ page. Here you'll find clear, straightforward answers to the most common questions about the 987bet platform. From registration and bonuses to deposits, withdrawals, betting, the mobile app, and security — every topic is organized into its own section.

Thousands of Bangladeshi players join 987bet every day. Many of them start out with a few common questions — how to open an account, whether they can deposit via bKash, and how to claim a bonus. This FAQ was created to give clear answers to all of those questions.

If you can't find the answer here, contact 987bet's live chat support — we're available 24 hours a day, 7 days a week.

Registration & Login

Registration

To open an account on 987bet, you need an active Bangladeshi mobile number and a strong password. You must be at least 18 years old. The entire registration process takes just 2–3 minutes. Registration page and get started.

No, each person may only hold one 987bet account. If multiple accounts are found under the same identity, both accounts will be closed and the balances may be forfeited.

Login page Click on the "Forgot Password?" option. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes under 2 minutes.

Yes, mobile OTP verification is required to secure your account. KYC (identity verification) may also be needed before making a withdrawal. This is done to protect your account and funds.

First, check your network signal. Wait 1 minute and try again. Make sure you've entered the correct mobile number. If the problem persists, contact live chat support.

Yes, you can log in from both mobile and desktop using the same account. Logging in from a new device for the first time will require OTP verification.

Your account may be temporarily locked after multiple incorrect password attempts or if suspicious activity is detected. Wait 24 hours or contact live chat. Providing all the required details will help resolve the issue quickly.

Bonuses & Offers

As a new member, Registration Complete your registration and make your first deposit to automatically receive a 100% welcome bonus. The bonus is credited to your account as soon as the minimum deposit requirement is met.

Bonus funds cannot be withdrawn directly. You must first meet the specified Wagering Requirement. For example, a BDT 1,000 bonus with a 10x wagering requirement means you need to place BDT 10,000 in bets before winnings can be withdrawn.

Log in to 987bet every day to earn small bonuses or free bets. The longer your login streak, the bigger the rewards. You can view your bonuses in the Notifications section of your account.

Share your referral link with friends. When a friend registers and makes their first deposit, you'll receive a referral bonus. You can find your referral link under the "Refer" option in your account dashboard.

Active members generally receive weekly or monthly cashback. The cashback amount depends on your total betting volume. VIP members Earn more cashback.

Yes, every bonus offer has a set expiry date. Any unused bonus is automatically cancelled once it expires. Use your bonus as soon as possible after receiving it.

Deposits & Withdrawals

987bet accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer. The most popular method is bKash — fast and hassle-free.

The minimum deposit on 987bet is just BDT 200. This is lower than most online platforms in Bangladesh, making it easy for new players to get started.

Deposits via bKash, Nagad, and Rocket are typically processed within 1–5 minutes. Bank transfers may take a little longer. If your balance hasn't updated after 15 minutes, please contact support.

The minimum withdrawal amount is 500 BDT. Withdrawal requests are typically processed within 15–30 minutes. VIP members enjoy even faster withdrawals.

Common reasons for a rejected withdrawal include incomplete KYC verification, unmet bonus wagering requirements, or mismatched account details. Review the reason for rejection, correct the issue, and resubmit your request.

Entering incorrect details when making a deposit can cause the transaction to fail, and it may take time to recover the funds. Always double-check your payment number and amount before submitting. If something goes wrong, contact live chat with your transaction ID.

Regular members can make up to 3 withdrawals per day. VIP members Enjoy higher and more frequent withdrawal limits. If you exceed your daily limit, apply again the next day.

Games & Betting

987bet offers betting on cricket, football, tennis, badminton, e-sports, and more than 20 other sports. With the live betting option, you can place bets while a match is in progress. For more details, Betting Page See here.

Fish Game It's a fun arcade-style game where you catch fish to earn points and prizes. Log in to your account, go to the fish game section, choose your preferred game, and start playing.

Yes, all Live Casino games on 987bet run fully and smoothly on mobile. App Download the app for a better experience — faster loading and less data usage.

The minimum bet on 987bet starts at just BDT 10, so you can enjoy the games even on a tight budget. Maximum bet limits vary by game.

No, a disconnection does not typically cancel your bet. Once you reconnect, you'll be able to see the game state. Game outcomes are determined server-side, so your connection issue does not affect the result.

Yes, 987bet works with internationally licensed game providers. All games use RNG (Random Number Generator) technology to ensure completely fair and unbiased results.

Mobile App

Download the 987bet app directly from our Download Page Available for direct download. Not on the Google Play Store — you'll need to download and install the APK file manually. Before installing, go to your phone's Settings and enable "Install from unknown sources".

The 987bet app runs on Android 5.0 (Lollipop) and above, and is supported by most modern smartphones. iOS users can enjoy the full experience through a mobile browser.

First, go to your phone's Settings → Security → enable "Install from unknown sources". Check that you have enough storage (at least 100MB). Make sure the downloaded file is complete and intact.

When a new update is available, you'll get a notification when you open the app. Tap the update link to download the new APK and install it. Your old app will be replaced automatically and no data will be lost.

The app offers fast loading, push notifications, fingerprint login, and lower data usage. The website has all the same features, but isn't as convenient as the app. App page See more comparisons.

Security & Account Protection

Yes, 987bet uses SSL encryption to keep all data secure. Your personal information is never shared with third parties. To learn more, Privacy Policy Read here.

Go to Account Settings → Security → "Two-Step Verification" and turn it on. You'll receive an OTP on your mobile every time you log in. This significantly improves the security of your account.

Contact live chat support immediately and request a temporary account lock. Verify your identity using your registered mobile number and ID, then reset your password.

Use a password of at least 8 characters that includes uppercase letters, lowercase letters, numbers, and special characters (@#$%). Avoid using your date of birth or simple sequences like 123456.

KYC (Know Your Customer) verification is carried out in line with international standards to prevent fraud and money laundering. Upload a photo of your national ID or passport. Verification is typically completed within 24 hours.

VIP Program

VIP members Enjoy higher bonuses, faster withdrawals, a dedicated account manager, exclusive promotions, and increased daily withdrawal limits. The higher your VIP tier, the greater the benefits.

You are automatically promoted to a higher VIP tier once your total bets or deposits reach the required threshold. For full eligibility details for each tier, VIP page provided.

VIP points are earned on every bet you place. Accumulated points can be redeemed for bonus cash, free bets, or special rewards. To redeem, go to the VIP section in your account dashboard.

Yes, your VIP level may be downgraded if you remain inactive for an extended period or fail to maintain the required betting volume. Stay active regularly to keep your VIP status.

Need more help?

We've tried to cover the most common questions on this 987bet FAQ page. That said, every situation can be different. If you don't find the answer you're looking for here, our 24/7 live chat support team is always ready to help.

At 987bet, we believe every player deserves accurate information and proper support. That's why our support team provides full service in Bengali — no language barriers, ever.

Average response time: under 2 minutes. Our support team is active around the clock.
Live Chat
Use live chat for the fastest resolution. Average response time is just 2 minutes.
Email Support
For complex issues, send us a detailed email and you'll receive a response within 24 hours.
Get Started Now

No more questions? Then 987betJoin now!

Got all the answers you needed from the FAQ? Register now and start enjoying 987bet's top gaming experience along with your welcome bonus. Download the mobile app for an even smoother experience.

Register Now Download the App
100%
Welcome Bonus
24/7
Live Support
200BDT
Minimum Deposit
5m
Fast Withdrawal
বাংলা